NexusRX · Documentation
NexusRX for GoHighLevel.
NexusRX adds e-prescribing, pharmacy ordering, and subscription refills to your GoHighLevel sub-account. Providers prescribe from the patient record, orders route to your pharmacy, and recurring patients refill on their own. This page covers setup, daily use, the permissions the app requests, and how to reach us.
Overview
One place to prescribe, order, and refill.
NexusRX is built for subscription telemedicine clinics that run on GoHighLevel. Instead of leaving GHL to manage prescriptions in a separate system, your providers handle the whole flow from the patient record they already work in.
Once installed, NexusRX reads your pipelines, custom fields, and workflows so it fits the way your clinic already operates. From there it handles new prescriptions, tracks orders through your pharmacy, and keeps recurring patients refilled on schedule.
What it does
E-prescribing
Providers write and submit prescriptions from inside the patient's record. NexusRX sends the order to your fulfillment pharmacy and tracks it from submission to shipment.
Pharmacy ordering
Each order routes to the pharmacy you configure, with your clinic's product catalog and pricing. Order status stays in sync so your team always knows where a prescription stands.
Subscription refills
Recurring patients are refilled automatically. NexusRX checks for an active subscription before it places a recurring order, so you never ship to a lapsed patient.
Provider approval
Prescriptions that need a provider's sign-off, including controlled substances, route through a review and approval step before they reach the pharmacy.
Prescription audit trail
Every prescription, order, and staff action is recorded. You get a complete, time-stamped history for each patient and each order.
Getting started
Installing NexusRX.
- 01
Install the app
Install NexusRX on your sub-account from the GoHighLevel Marketplace, or follow the install link your Red Letter Nexus contact provides.
- 02
Approve permissions
Review the permissions NexusRX requests on the consent screen and approve them. Each one is explained in the Permissions section below.
- 03
Automatic configuration
NexusRX connects to your location and finds your pipelines, custom fields, and workflows by name, so it lines up with your existing setup.
- 04
Finish setup in Settings
An admin opens NexusRX and completes Settings: prescriber defaults, pipeline mapping, pharmacy credentials, and your product catalog.
- 05
You're live
NexusRX now appears on every patient's contact page and in your custom menu, ready for your providers to use.
Using NexusRX
Day-to-day in the clinic.
Prescribe from the patient record
Open a patient's contact page and use the NexusRX panel to write a prescription. NexusRX pulls the patient details it needs from the record you're already on.
Track every order
Submitted prescriptions become orders you can follow through your pipeline. Controlled substances route through provider approval before they're sent.
Refills run themselves
Patients on a subscription are refilled automatically as long as their subscription is active. Your team only steps in when something needs attention.
Permissions
What NexusRX accesses, and why.
NexusRX requests only the GoHighLevel permissions it needs to manage prescriptions and orders for your patients. Here's each one in plain language.
Data & privacy
How your data is handled.
NexusRX is built for HIPAA-aware telemedicine workflows. Protected health information is processed under a Business Associate Agreement between Red Letter Nexus and your clinic, on dedicated infrastructure that is not shared between clients.
The app accesses only the data described in Permissions, and only for your own sub-account. If you uninstall NexusRX, its access is revoked and the stored connection tokens are cleared.
For full terms, see our Privacy Policy and Terms of Service.
Support
Need a hand?
Email our team and we'll help you get set up or sort out anything that comes up. We answer real questions from real clinics every day.